Nondiscrimination and language help
City RX Pharmacy complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. We do not exclude people or treat them less favorably because of any of these.
Free help to communicate with us
- For people with disabilities: reasonable changes to how we do things, and free aids and services to communicate effectively with us, such as written information in large print or other formats.
- For people whose main language is not English: free language help, such as an interpreter or information written in another language.
If you need any of these, tell the pharmacist or phone (407) 201-8309.
ATTENTION: If you speak a language other than English, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Phone (407) 201-8309.
If you believe we treated you unfairly
You can tell us, in person, by phone or by mail: Mirley Aleman, Pharmacist & Owner, City RX Pharmacy, 715 E Vine St, Suite 8, Kissimmee, FL 34744, phone (407) 201-8309. We can help you put your concern in writing.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, online at ocrportal.hhs.gov, by mail at 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201, or by phone at 1-800-368-1019 (TDD 1-800-537-7697).